Ensure the smartphone is running the latest version of blackberry device software (see article 16068). if the smartphone is already running the latest version of blackberry device software, perform a hard reset by removing the battery from the smartphone and reinserting it (see article 2141 ).. Hi wilson, im actually facing a problem with my blackberry curve 9300. the fact is when i start my phone when it loads about 70%, i got a white screen with a jvm 102 and reset option.. Untuk mengembalikannya seperti semula kita perlu mengupdate softwarenya pertama download dan install dulu aplikasi blackberry dekstop manager, untuk mengunduhnya klik disini 1..
Dengan proses ini, maka semua data di blackberry anda akan terhapus, jadi lakukan backup sebelum melakukan proses ini.. I use bbsak myself, but this should work the same. open up the windows task manager and kill the following processes (if they're running) bbdevmgr.exe. Its crashed on me 2 times just today. i'm getting scared. what's wrong with my beautiful phone?.